Returns or Exchanges

By law, the customer has 14 calendar days to return the product from receipt; it will be essential that they contact us to process and authorize any return, by email: or telephone: +34 629 58 04 40

Expenses derived from changes and/or returns will be borne by the customer, so SOMMETMADRID.COM will not accept any cash on delivery items.

Remember that the item is under your responsibility until it is received in our offices, therefore we recommend sending it by certified mail or through a courier.

SOMMETMADRID reserves the right to reject returns that are not communicated or sent after the established deadline, as well as items that are not in the same conditions in which they were sent.

Once the item is received in our offices and after the necessary checks, you will receive the corresponding amount with the same payment method that you used for your purchase.

The estimated return time is 10-14 business days, depending on the bank.
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