Privacy policy

At Sommet Madrid, we value the privacy and protection of our customers’ and users’ personal data. This Privacy Policy explains clearly and transparently how we collect, use and safeguard your personal information when you browse or make a purchase on www.sommetmadrid.es.

The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights.

Data Controller

La Petite Etoile 2 S.L.
VAT number: B86311057
Registered office: Argensola 2, 28004 Madrid (Spain)
Email address: info@sommetmadrid.com

Personal data we collect

When you interact with our website or place an order, we may collect the following personal data:

First and last name
Shipping and billing address
Email address
Telephone number
Payment information (securely processed by external payment providers)
Order history
Browsing data collected through cookies and similar technologies

Purpose of data processing

Personal data are processed for the following purposes:

To manage and process orders, payments, shipments and returns
To maintain the contractual relationship with the customer
To respond to enquiries or information requests
To send marketing communications and newsletters, only where explicit consent has been given
To improve the browsing experience and the performance of the website
To comply with applicable legal obligations

Legal basis for processing

The processing of personal data is based on:

The performance of a sales contract
The user’s consent, where required
Compliance with legal obligations
Our legitimate interest in improving our services and ensuring website security

Shopify platform and services

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services.

Your data may be stored through Shopify’s data storage, databases and general Shopify applications. Shopify stores your data on secure servers protected by firewalls.

More information is available in Shopify’s privacy policy:
https://www.shopify.com/legal/privacy

Disclosure of data to third parties

Personal data may be disclosed to third parties only when necessary for the proper provision of the service, such as:

Payment service providers (credit/debit card, PayPal, deferred payment services such as Aplazame)
Shipping and logistics companies
Technology and marketing service providers, where applicable

In all cases, such third parties will process the data in accordance with applicable data protection regulations and solely for the relevant purpose.

Data retention

Personal data will be retained for as long as a commercial relationship exists or for the period required to comply with legal obligations. Once these periods have expired, the data will be securely blocked or deleted.

User rights

Users may exercise the following rights at any time:

Access to their personal data
Rectification of inaccurate data
Erasure of data (right to be forgotten)
Objection to processing
Restriction of processing
Data portability

To exercise these rights, please send a request to info@sommetmadrid.com, indicating the right you wish to exercise and attaching a copy of a valid identification document.

Users also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) if they believe that the processing of their personal data does not comply with applicable regulations.

Cookies

This website uses its own and third-party cookies for technical, analytical and personalisation purposes. Detailed information and preference management options are available in our Cookie Policy.

Data security

At Sommet Madrid, we implement appropriate technical and organisational measures to ensure the security, integrity and confidentiality of personal data, preventing unauthorised access, alteration, loss or misuse.